The end-of-life care pathway

The role of the family pet is evolving. A member of the family in their own right, the death of a pet reminds us of the strong ties that bind a family together.

Families have very specific requirements when it comes to their pet’s end-of-life; they have to entrust their emotions and the care of their pet’s body to someone who will honour the bond they share with their pet.

The Anima Care approach allows veterinary teams to enrich the end-of-life care of pets by taking all of these needs into account.

In order to let people know about the quality of our end-of-life service, Anima Care created Eternis. Eternis is a way for families to recognise how committed veterinary clinics are to providing end-of-life care for their pets in a way that honours their relationship and the emotional demands of such a difficult time.

The commitments of the Eternis brand focus on:

Veterinary clinics that commit to upholding these promises observe best practice in all they do.

THE PROGNOSIS

During this consultation, the veterinary team informs families that they should start thinking about the end-of-life of their pet. This consultation is very emotionally charged, often more so when children are present. Families may find it difficult to remember the different information and the choices they have to make. A family support booklet and the Sacha et Gribouille comic strip can help families make these decisions.

WELCOMING FAMILIES
TO THE CLINIC

Ensuring privacy and comfort for families during the final appointment allows families to experience this difficult moment in the best way they can. Installing a lamp in reception that informs visitors when a euthanasia process is taking place contributes to the tranquillity of the clinic. Fitting doorhangers and do not disturb signs on doors where the euthanasia is taking place will reassure the family that they won’t be disturbed during their remembrance.

END-OF-LIFE CONSULTATION
AND EUTHANASIA

Families are able to be present while we place the body in the Euthabag so they can observe the respect we pay to the body, as per the values of the clinic. The family can then close the cover and give their pet a meaningful goodbye. The waterproof and ergonomic cover is also used for the preservation and transport of the body until the funeral.

Remembrance and leaving the clinic

The family’s farewell is their final moment with their pet. Sometimes certain items can act as a physical reminder of their pet, which in turn can help them heal. Lalæ pouches that can hold a tuft of hair, or sympathy boxes that are used to store the pet’s belongings, are some of the things the clinic can offer customers.

family ties

Sending a sympathy message to the family within 5 days of the death of their pet helps to maintain the bond between the family and the clinic. Sympathy cards are a true expression of your empathy and the values of your clinic, and over 65% of families send a response back to the clinic. Sympathy cards are a link between the clinic and the family after the death of their pet.

RETURNING THE ASHES

Families who opt for a cremation and retrieval of the ashes return to the clinic to collect them, a place filled with intense memories. Returning the ashes in complete confidentiality, in a quiet place, sometimes by appointment, allows your teams to maintain the connection with them.

The aim of this process is to help the family return to the veterinary clinic with the best possible memory, that of a caring, attentive team that understands the bond between them and their pet.

AREA

Memory

OUR FOREVER COMPANIONS
We all have a special memory of a beloved companion who shared our lives. As a tribute to the bonds we shared with them, to always remember them, we have the Anima Care In Memoriam area.

Share your testimony here with a photo and the name of your companion.

Vanille

À ma petite vanille qui me manque. Bientôt un an que tu es partie ma petite puce.

Stefania R.

Winni

Perdu mon petit Winni le 3 décembre mon petit chien me manque terriblement.

Martine P.

Mea

Je t’aime ma choupette je t’aime et je suis malheureuse. Tu me manques ma poupée.

Bertrand G.

Tigrou

Tigrou notre Amour pour toujours. Merci pour 15 ans de la tendresse de ton doux regard.

Marie Lyn W.

Canaille

Mon canaille, 12ans, parti en mars on pense à lui. Très dur de regarder ces photos dans la maison.

Nadine L.

Coukie

À toi Mon bijou d’amour, mon éternel ami, tu es et resteras gravé sur mon cœur à jamais… Coukie je t’aime.

Nathalie L.

LATEST

News

Find the latest news and articles written by our experts about the end-of-life care of animals and the different issues around this.

espace

Mémoire

NOS COMPAGNONS POUR TOUJOURS
Nous avons tous le souvenir de ce compagnon tant aimé qui a partagé nos vies. Pour un hommage aux liens tissés avec eux, pour se souvenir, pour toujours,
voici l’espace « In Memoriam » d’Anima Care.

Partagez ici votre témoignage, accompagné d’une photo et du nom de votre compagnon.